Wk77's Privacy Policy

Wk77 (referred to herein as "we", "us", or "wk77") is a trusted online gaming platform. We believe that every player's personal information belongs to them, and protecting that information is our responsibility.

This Privacy Policy applies to wk77's website, mobile app, and all associated services. By registering, logging in, or using any of our services, you are considered to have agreed to this Privacy Policy.

Please read this policy carefully. If you have any questions, contact our support team — we're always here to help.

Wk77 only collects information that is necessary to provide its services. The types of data collected are described below:

Wk77 uses the information you provide for the following purposes:

• Account Management: Used during registration, login, and account verification.
• Payment Processing: Used to process incoming deposits and outgoing withdrawals.
• Customer Support: Used for troubleshooting and providing support.
• Security: Used for fraud detection, preventing multiple accounts, and maintaining overall platform security.
• Responsible Gaming: Unusual gaming patterns are detected and support is provided where needed.
• Promotional Communications: With your consent, we may notify you about new offers and bonuses.
• Legal Obligations: Your information may be used as required to comply with applicable laws and regulations.

Wk77's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Cookies used by wk77:

• Essential Cookies: Used to maintain active login sessions and ensure account security.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which pages users visit and for how long — used to improve our services.

You can manage or delete cookies at any time through your browser settings. Note that disabling certain essential cookies may affect the functionality of some platform features.

Wk77 may share data with third parties in limited circumstances and under strict conditions. Those situations are outlined below:

• Payment Providers: Required information is shared with Mobile Banking, Nagad, or Rocket to verify transactions.
• Identity Verification Services: Documents may be shared with approved verification agencies as part of the KYC process.
• Legal Authorities: We may be required to disclose information to relevant authorities pursuant to a court order or legal obligation.
• Fraud Prevention: Limited data may be shared with international anti-fraud networks.

Wk77 uses industry-leading technology to protect your personal information. Our security framework is structured across the following layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Database Encryption: All stored personal data is kept in an encrypted state.
• Two-Factor Authentication (2FA): An additional layer of security has been added to account login.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Access Controls: Only authorized personnel can access specific information.
• Firewall & DDoS Protection: Our servers are protected against external attacks.

However, no online platform can guarantee 100% security. We ask that you take responsibility for keeping your password confidential and avoiding logging in over unsecured networks.

Wk77 retains your data only for as long as needed — nothing more. General guidelines are outlined below:

• Active Accounts: All data is retained for as long as the account remains active.
• Closed Accounts: After account closure, transaction data is retained for a minimum of 5 years due to legal obligations.
• KYC Documents: Retained for up to 7 years after verification.
• Cookie & Session Data: Typically deleted automatically within 30 days.

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

Wk77 believes every user should have full control over their own data. You may exercise the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: You may request deletion of your data in certain circumstances, unless we are required to retain it by law.
• Right to Object to Processing: You have the right to opt out of promotional communications.
• Right to Data Portability: You may request your data in a machine-readable format.

Contact our support team to exercise any of these rights. We typically respond within 30 business days.

Wk77 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal information from minors.

• Age verification is carried out at the point of registration.
• Identity verification documents may be requested at any time if underage use is suspected.
• If a user is identified as a minor, their account will be immediately closed and all stored data will be deleted.

If you believe a minor is using wk77, please notify us immediately.

Wk77 may update this Privacy Policy from time to time. For any significant changes, we will notify you through the following channels:

• A notification will be displayed on the platform.
• A notification will be sent to the registered email address.
• The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

For any questions, requests, or concerns regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available on the platform 24/7

For more information, visit our FAQ Page, Terms and Conditions or Responsible Gaming Visit the page.